SMS / TEXT Messaging Policy

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SMS/Text Messaging Policy

Effective Date: July 2026

Mathis Excavating (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through SMS/text messaging communications.

This SMS/Text Messaging Policy explains how we collect, use, and protect information when you opt in to receive text messages from us.

1. SMS Program Overview

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Mathis Excavating. These messages may include:

• Responses      to inquiries or requests for information
• Appointment      scheduling and reminders
• Client      project updates and service communications
• Marketing      or promotional messages (only when you have explicitly opted in)

Message frequency will vary depending on your interaction with us.

2. Opting In (Consent)

You may opt in to receive text messages from Mathis Excavating by:

• Submitting      an online form on our website that includes SMS consent
• Requesting      SMS communication during a consultation or service inquiry
• Providing      express written or verbal consent through approved channels

Consent is not a condition of purchase.

3. Message Frequency

Message frequency may vary based on your engagement with Mathis Excavating, but we aim to keep messages relevant and limited.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Mathis Excavating is not responsible for any SMS/text messaging charges incurred by your carrier.

5. How to Opt Out

You may opt out of receiving SMS messages at any time.

To stop receiving messages, reply with:

STOP

After opting out, you may receive one final confirmation message. No further texts will be sent unless you opt back in.

6. Help and Support

For assistance contact us directly:

Phone: 618-542-8024 

7. Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your      mobile phone number
• Your      name (if provided)
• Message      history and communication timestamps
• Records      of opt-in and opt-out requests

8. How We Use Your Information

We use SMS-related information to:

• Send      messages you have requested or consented to receive
• Communicate      regarding services, appointments, or inquiries
• Maintain      compliance with legal and carrier requirements
• Improve      customer support and communication quality

9. No Sale or Sharing of SMS Information

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.

We may share information only with trusted service providers who assist us in delivering text messages, and only as necessary to operate our SMS communications.

10. Data Security

We take reasonable administrative and technical measures to protect your personal information.

However, no method of electronic communication is 100% secure, and we cannot guarantee absolute security.

11. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages depends on your carrier’s network availability and your mobile device.

12. Changes to This Policy

We may update this SMS/Text Messaging Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this SMS/Text Messaging Policy, contact us:

Mathis Excavating
704 N Hickory
Du Quoin, IL 62832
Phone: 618-542-8024
Email: info@mathisexcavatinginc.com